Privacy Policy

Last Updated: Aug 6, 2024

At No Matter What Recovery Détox (NMWRD), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your protected health information (PHI) in compliance with HIPAA standards.

Use and Disclosure of Protected Health Information

How We May Use and Disclose Your PHI

1. Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. For example, if you fall ill and require hospitalization, we may share relevant information with your healthcare providers to ensure you receive appropriate care.
2. Payment: We may use and disclose your PHI to obtain payment for the healthcare services provided to you.
3. Healthcare Operations: We may use and disclose your PHI for our internal operations, such as quality assessment, training, and auditing purposes.
4. As Required by Law: We will disclose your PHI when required to do so by federal, state, or local law.
5. Public Health and Safety: We may disclose your PHI to prevent or control disease, injury, or disability, or to report suspected abuse, neglect, or domestic violence.
6. Threats to Health or Safety: If you are a potential threat to yourself or others, we may disclose your PHI to prevent or lessen the threat.

Your Rights Regarding Your Protected Health Information

You have the following rights regarding your PHI:

1. Right to Inspect and Copy: You have the right to inspect and obtain a copy of your PHI, with some exceptions. To inspect and copy your PHI, you must submit your request in writing to our office.
2. Right to Amend: If you believe that your PHI is incorrect or incomplete, you have the right to request an amendment. Your request must be in writing and provide a reason for the amendment. We may deny your request under certain circumstances.
3. Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI. While we are not required to agree to your request, we will comply if we agree.
4. Right to Request Confidential Communications: You have the right to request that we communicate with you in a specific way or at a specific location. We will accommodate reasonable requests.
5. Right to an Accounting of Disclosures: You have the right to request an accounting of disclosures of your PHI made by us in the last six years, except for disclosures made for treatment, payment, or healthcare operations, and certain other exceptions.
6. Right to a Paper Copy of This Notice: You have the right to obtain a paper copy of this Privacy Policy upon request.
7. Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, please contact us using the information provided below. We will not retaliate against you for filing a complaint.

Our Legal Duties

NMWRD is required by law to:

• Maintain the privacy of your PHI.
• Provide you with this Privacy Policy describing our legal duties and privacy practices.
• Notify you in the event of a breach of your unsecured PHI.
• Abide by the terms of this Privacy Policy currently in effect.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

No Matter What Recovery Détox
Phone: (323) 272-4001
Email: info@nmwrdetox.com
Address: 1132 S Curson Ave, Los Angeles, CA 90019

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy. We encourage you to review this Privacy Policy regularly for any updates.

Information We Collect

We may collect the following types of personal information when you interact with No Matter What Recovery Détox:

• Contact Information: This may include your name, email address, phone number, and mailing address.
• Health Information: If you use our services for recovery or rehabilitation, we may collect health-related information to provide you with the appropriate care and support.
• Payment Information: If you make payments to us, we may collect billing information, such as credit card details or other payment information, as necessary to process payments.
• Communications: We may keep records of any correspondence or communication between you and No Matter What Recovery Détox, including emails, phone calls, or other forms of communication.
• Website Usage Information: When you visit our website, we may collect information such as your IP address, browser type, device information, and browsing activity. We may use cookies and similar technologies to collect this data.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide you with the services you request, including recovery and rehabilitation programs.
• Communication: To communicate with you, respond to your inquiries, and send you important updates related to our services.
• Payment Processing: To process payments for services you receive from us.
• Analytics: To analyze website usage, improve our services, and customize your experience.
• Compliance: To comply with legal obligations and regulations.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services.
• Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Your Choices

You have the following choices regarding your personal information:

• You may request access, correction, or deletion of your personal information.
• You may opt out of receiving promotional emails from us by following the instructions in those emails.
• You can disable cookies in your browser settings.

This Privacy Policy was last updated on Aug 6, 2024.